Hi,
I bought the machine on eBay with seller comment "won't grind". Once it arrived, I tried giving it a good clean, vacuumed out as many beans as I could, couldn't clear the error. It would sometimes display "Fill Beans", sometimes another errorAt this point I didn't know about you guys or how to remove the covers, so I (with hindsight, stupidly) removed the screw shown here (no beans in)and removed the cap.
Realising that I couldn't do much from this side I reassembled it. I seemed to have cleared the "Fill Beans" error but instead the bean selector motor was bending the divider and error 14 appeared on the display.
Once I learned how to remove the top and side panels I cleared the grinder out completely and reassembled everything but I still have the error 14 and the bean selection mechanism appears jammed (and may have been since my initial foolish step).
Is there a How-To or a kind, more experienced forum member who could assist with this? I suspect that I caused the problem by dismantling it, and the inside of that cap with the screw on top is way more complex inside than outside!
Or, last resort, somewhere I can just buy an exchange unit.
Thanks in advance for any help.
I bought the machine on eBay with seller comment "won't grind". Once it arrived, I tried giving it a good clean, vacuumed out as many beans as I could, couldn't clear the error. It would sometimes display "Fill Beans", sometimes another errorAt this point I didn't know about you guys or how to remove the covers, so I (with hindsight, stupidly) removed the screw shown here (no beans in)and removed the cap.

Realising that I couldn't do much from this side I reassembled it. I seemed to have cleared the "Fill Beans" error but instead the bean selector motor was bending the divider and error 14 appeared on the display.
Once I learned how to remove the top and side panels I cleared the grinder out completely and reassembled everything but I still have the error 14 and the bean selection mechanism appears jammed (and may have been since my initial foolish step).
Is there a How-To or a kind, more experienced forum member who could assist with this? I suspect that I caused the problem by dismantling it, and the inside of that cap with the screw on top is way more complex inside than outside!
Or, last resort, somewhere I can just buy an exchange unit.
Thanks in advance for any help.