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Sorry mis read, then drop the dose.The BE can be sensitive to tamp pressure, I find. He said he can't tamp much harder. That'll prevent flow (which is some of his problem with getting a short shot out, as it'll cause resistance to the water coming out which will drive the pressure up which will make things even worse).
No machine is that variable to tamp pressure tbh , having done a slew of shots at no tamp, 5lbs 10lbs etc it doesnt drive contact time as much as you think , its more how you level it that does.