@stephenmI have had my machine since last March and never had a problem The talk about build quality is rubbish It's not a super shiny traditional chrome lever and if that's the style you want go for one I love it for its small form factor quick heating and it makes wonderful espresso It rare to get a sink shot although I had two today with a new espresso - Rocco mountain needed a surprisingly course grind I use a profile with pressure and flow limits when using a new espresso which usually compensated for an incorrect grind but today this was far to far out
There are loads of profiles but you usually settle on one or two I generally use a lever profile and I must admit if I had the space I probably would have a lever machine but then again I love the Decent
Diaspora is great for sorting issues either by the Community or by Decent personnel Where else would you have daily access to the CEO Most issues are simple and owner induced like not cleaning the machine properly Yes there are complaints about the software largely from software writers who don't like the language The software is regularly updated through an iterative process and I find it just works If you want to do you own programming you may get frustrated. Other complaints resolve around the lack of a proper manual. There is a manual but it's on Diaspora and some find it hard to use- it's never been an issue to me. There are also loads of Decent You Tube videos with guidance on cleaning and using the machine
Bottom line is is it perfect no but it's not far off
If mine got stolen tomorrow I would immediately buy another
There are loads of profiles but you usually settle on one or two I generally use a lever profile and I must admit if I had the space I probably would have a lever machine but then again I love the Decent
Diaspora is great for sorting issues either by the Community or by Decent personnel Where else would you have daily access to the CEO Most issues are simple and owner induced like not cleaning the machine properly Yes there are complaints about the software largely from software writers who don't like the language The software is regularly updated through an iterative process and I find it just works If you want to do you own programming you may get frustrated. Other complaints resolve around the lack of a proper manual. There is a manual but it's on Diaspora and some find it hard to use- it's never been an issue to me. There are also loads of Decent You Tube videos with guidance on cleaning and using the machine
Bottom line is is it perfect no but it's not far off
If mine got stolen tomorrow I would immediately buy another