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  1. Coffee Lounge ☮❤
    Hi Mark, I don't have any tools to test cacao3 and TDs but I am happy for the machine to be checked. Many thanks for your reply. Regards William.
  2. Coffee Lounge ☮❤
    I live in Hertfordshire. I didn't heard any unusual noise on the machine, only when the internal tank needs top up the pump kick in.
  3. Coffee Lounge ☮❤
    Hi Andy, thanks for the info. Originally the first set of filters come with the machine last around 11 months. Then every set of filters only last 1 months. This is the 3rd or 4th set of filters already. I use tap water to start with which have the same issue hence I try to use the filter...
  4. Coffee Lounge ☮❤
    I have done it 3 times and everytime is the same - I live in a hard water area. Surely I am not the only one who have this machine in my area.... But funny things is that it will be back to normal with a new filter, until a month later
  5. Coffee Lounge ☮❤
    No, its 25m to the full internal tank. Just not sure why it only happen to my machine.
  6. Coffee Lounge ☮❤
    @DavecUK I will rest it when I change the filter next but I got a feeling its not the settings. Its physical took longer for the water to be filtered. I rem the whole internal tank is around 10 mins to fill from empty right?
  7. Coffee Lounge ☮❤
    2. What do you mean, I don't understand. I take a cup it filters for a few minutes....what are you doing (exactly)?? I have 2 kids and they normally empty the whole tank to fill in their water bottle before they head out. It normally took around 10 mins to filter the whole tank back but now it...
  8. Coffee Lounge ☮❤
    Just out of curious which step you missed last time? so the time to filter the whole tank is get longer and longer and now it took around 25 mins to filter the whole tank. From last time I realise that when all 4 lights show up it means blockage. Then if you power restart the device, it will...
  9. Coffee Lounge ☮❤
    Just an update. New Membrane and Carbon Filter Pack in at 08/07/2021, exactly 1 month later and the same things happened. Blockage. Took around 25 mins to filter the whole tank. I already use the filter water (from the kitchen tap - I have a water softener) and tried to tip off when 3L...
  10. Coffee Lounge ☮❤
    Sorry just see your message when I tried to post an update. What happened on yours and what is the solution?
  11. Coffee Lounge ☮❤
    An update: This is the respond from the customer service: Good afternoon William We are trialling the composite filter (mixed media). The best thing to prevent premature blocking of the filters is to install a limescale treatment system either a salt softener or a polyphosphate dosing...
  12. Coffee Lounge ☮❤
    So I shall give it a try after filling up to 5L and pour away 3L and try but the problems is that it is difficult to keep checking the water level. I never know you can extend the input pipe. I thought the water have to leave at the bottom of the external tank. Funny things is that filling to...
  13. Coffee Lounge ☮❤
    Hi Dave, Is it better to fill to 3L and use it until it beep? It looks like the ppm in there looks ok
  14. Coffee Lounge ☮❤
    This might be a good idea but sometime its really hard to take it out before it beep : )
  15. Coffee Lounge ☮❤
    Thanks Andy, I just check the map and my area and Norwich (I lived there when I was teenager) is the same - Very hard water I have been poring the water out every time and had been told to use 3L of water instead of 5L (sometime I overfill to 3.5L / 4L) but this doesn't improved. After...
  16. Coffee Lounge ☮❤
    They told me its the hard water on my area hence the issue. I will see what they said next, I had spoken to them like 4 time in 2 months now but not getting anywhere. Thanks
  17. Coffee Lounge ☮❤
    Hi, I think the issue is not the light, its actually the filter block. I have done this procedure on June as the maintenance light come up. I had the system about a year. I have physically blockage and it now takes over 30 mins to filter the whole tank. The customer service just blame the hard...
  18. Coffee Lounge ☮❤
    Hi, I know this might be a bit off topic but do anyone have this issue on their Osmio zero? I bought it from the discount on this forum and love it. So the problems begin after the first set of filter changed. The fist set of filters last 9 months which I thought is normal. I have...
  19. New Members Section
    I just find a video from youtube and its 21, that is good enough, even 30-50 is not too bad... I just comparing this to Aqua tru as AT come out with single figure but that doesn't mean it is good... Many thanks
  20. New Members Section
    😂
1-20 of 24 Results