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  1. Coffee Business Owner Support Forum
    I would advocate getting your customers to do it for you. Everyone likes coffee right! Give them incentives to come back, like friendly service or great coffee or a quirky idea like serving things out of jam jars. It's difficult to quantify these things, but if you're still in business 5 years...
  2. Coffee Business Owner Support Forum
    I'm trying to figure out if my loyalty scheme is actually driving people back to my shop. Granted all I have in an honesty book and i try to keep track of how often I see people. But i don't really know if they are coming back for the free coffee. Is 10 coffees too many, should I reduce it? Alex
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