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  1. ๐Ÿช›๐Ÿ”ง Technical | Faults | How-to's โ“โ„น
    I bought it in autumn 2020, but per the stamp on the bottom, it was produced in October 2019 (I assume that's what 10/19 means)
  2. ๐Ÿช›๐Ÿ”ง Technical | Faults | How-to's โ“โ„น
    I haven't actually looked too deeply into the process of reporting something like this, so thank you for giving me some easy to Google keywords. I'm going to set aside some time this week to figure it all out.
  3. ๐Ÿช›๐Ÿ”ง Technical | Faults | How-to's โ“โ„น
    Their quote is as follows "We've had a similar issue with this batch before, but Wilfa has since taken steps to fix this in the later batches, and we haven't seen this problem again." I included all the numbers stamped on the grinder in one of the photos attached, but I'm afraid that I don't...
  4. ๐Ÿช›๐Ÿ”ง Technical | Faults | How-to's โ“โ„น
    I have. Incredibly, they told me that they are aware of an issue, so it's even more disappointing that I wasn't alerted. My next step is contacting the UK's office of product safety - hooray for bureaucracy!
  5. ๐Ÿช›๐Ÿ”ง Technical | Faults | How-to's โ“โ„น
    New to the forum, but joined to try and spread the word to other Svart users that they could be sitting on a ticking time bomb. I've always cleaned the (totally unmodified) grinder on a weekly basis, and only ever with a dry brush. Per usual, I had replaced the burr ring, hopper and grounds...
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