How many of you would make a cappuccino, latte... using a shot glass to put the espresso in then pour it in to the cup then add the foamed milk?
Several of my colleges do this, I don't.
I do the espresso straight into the cup whilst heating/foaming the milk - quick tidy easy and no loss of the espresso.
I had training which informed me not to use shot glasses as you loose some of the creme (and flavor), using the glasses takes more time and creates mess. I was told to only use the shot glasses when calibrating and testing the machine and on occasions when the cup was too big to fit under the group handles.
My colleges say they were told to use the shot glasses every time when making a coffee - yet they don't know why and continue to do it (they were given training but by another company).
Any opinions on this?
Customers ask why most the others use shot glasses and I don't. Some ask for their coffee to be made without using a shot glass.
Several of my colleges do this, I don't.
I do the espresso straight into the cup whilst heating/foaming the milk - quick tidy easy and no loss of the espresso.
I had training which informed me not to use shot glasses as you loose some of the creme (and flavor), using the glasses takes more time and creates mess. I was told to only use the shot glasses when calibrating and testing the machine and on occasions when the cup was too big to fit under the group handles.
My colleges say they were told to use the shot glasses every time when making a coffee - yet they don't know why and continue to do it (they were given training but by another company).
Any opinions on this?
Customers ask why most the others use shot glasses and I don't. Some ask for their coffee to be made without using a shot glass.