Update…
I purchased a Rancilio pro x from coffee Italia London….faulty on receipt, dirty water being dispensed from hot water wand...
Thanks for your response Chris… I notified by email within 2 days of fault…. However as problem has persisted i emailed rancilio direct(...
Due to supplier response( Caffe Italia) I’ve tried sending email direct to Rancilio on there customer service portal for clarification...
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