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Update…
I purchased a Rancilio pro x from coffee Italia London….faulty on receipt, dirty water being dispensed from hot water wand...
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Thanks for your response Chris… I notified by email within 2 days of fault…. However as problem has persisted i emailed rancilio direct(...
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Due to supplier response( Caffe Italia) I’ve tried sending email direct to Rancilio on there customer service portal for clarification...
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Thanks for everyone’s input… I guess bottom line, I’m disappointed a reputable manufacturer can ship new machines seemingly without QC...
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I don’t think I’ve not had it long enough to do that!…. This happened straight out the box… think I should return?…. I’ve reported to...
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Thanks for reply, no back flushing yet….that makes sense regarding ’purge wand’… although it’s not referenced by that name on any sales...
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I paid extra because this machine has dual boilers…hot water is heated independently for steaming and I thought making Americanos…...
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There is rust like sediment when settled
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Thanks for response… couple of observations then, what exactly is hot water dispenser used for if not to make americanos?
Also why is...
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I’ve recently purchased R/S pro X .
Straight out the box, flushed as instructed however since I’m getting dirty water from the hot water...
